Age and kids policy at Hyatt Place New York City/Times Square

Hyatt Place New York City/Times Square is an all-ages, family-friendly hotel that welcomes children of all ages. The property does require that the person reserving and checking into a guestroom be at least 21 years old and present at check-in.
In this guide
Minimum age to reserve and check in
Hyatt Place New York City/Times Square follows Hyatt's standard policy requiring a guest aged 21 or older to reserve a room and be present at check-in as the registered guest.
This is an age requirement for the person who makes the reservation and completes registration at arrival — it is not a restriction on bringing children or younger guests to the hotel.
- Minimum age to reserve/check in: 21 (registered guest must be present at check-in)
- Valid government-issued photo ID and a credit card in the name of the reservation holder are required at check-in
- A security/incidental authorization is typically placed at check-in
| Item | What to expect |
|---|---|
| ID & card | Government ID and credit card in the reservation name required |
| Security deposit | An incidental authorization (commonly about $100) is placed and later released |
| Late arrivals | If checking in very late, contact the property in advance |

Family policy and children
Hyatt Place New York City/Times Square is described by the hotel and booking sites as family-friendly and welcomes children of all ages to stay with family members.
There are no adults-only floors or sections listed for this property, so families and multi-generation groups share the same public areas and room types.
- Children of all ages are welcome at the property
- The hotel offers complimentary daily breakfast suitable for families
- Connecting rooms are available (request at booking or front desk)
| Thing | Note |
|---|---|
| Pool | No pool on site (so no pool age rules) |
| Dining | The Placery and The Market are family-friendly, no formal dress code |
| Fitness center | 24-hour fitness center — access by room key (age restrictions not specified) |

Rooms and sleeping capacity for families
Room types at the hotel include configurations suited to families: Room, 2 Double Beds; Room (2 Double Beds with Sofa bed); Room, with Sofa bed; and several others that include a sofa bed.
Check the exact room name at booking because advertised occupancy and bed types differ by room type and availability.
- Room, 2 Double Beds — beds: 2 Double Beds
- Room (2 Double Beds with Sofa bed) — beds: 2 Double Beds and 1 Double Sofa Bed
- Room, with Sofa bed / Room, with Sofa bed (City View) — beds: 1 King Bed and 1 Double Sofa Bed
- Room, 1 King Bed and similar king-room variants — beds: 1 King Bed
| Room name (exact) | Bed setup (as listed) |
|---|---|
| Room, 2 Double Beds | 2 Double Beds |
| Room (2 Double Beds with Sofa bed) | 2 Double Beds and 1 Double Sofa Bed |
| Room, with Sofa bed | 1 King Bed and 1 Double Sofa Bed |

Pets, service animals and related fees
The hotel's official policy allows one dog per room (up to 50 pounds) with a nonrefundable pet fee; service animals are exempt from pet fees.
Because some third-party sites list conflicting information, rely on the hotel's official policy or contact the hotel directly if traveling with a pet or a service animal.
- Allowed: one dog per room, up to 50 lbs (per hotel policy)
- Fees: nonrefundable pet fee for short stays and an additional cleaning fee for longer stays (see Hyatt.com for specifics)
- Service animals are exempt from pet fees
| Item | Hotel policy |
|---|---|
| Pet allowed | One dog up to 50 lbs per room (hotel policy) |
| Pet fee | Nonrefundable fee (hotel lists $100 for stays up to six nights; longer-stay cleaning fee applies) |
| Service animals | Exempt from fees |
Accessibility, housekeeping and safety for families
The property provides wheelchair-accessible routes to elevators and offers accessible guest rooms and bathrooms; specific accessible room features should be confirmed with the hotel before arrival.
Housekeeping frequency and room-entry practices can vary; some listings note periodic housekeeping or adjusted service schedules, so ask the front desk about daily housekeeping, extra towels, or crib requests.
- Accessible rooms and accessible shower options are available — confirm features when booking
- Housekeeping: some third-party listings reference modified schedules (confirm current practice at check-in)
- Front desk is 24-hour and can help with luggage storage, extra bedding, cribs and connecting rooms
| Service | What to ask |
|---|---|
| Accessible room | Confirm roll-in shower, grab bars, and toilet/shower layout |
| Crib or extra bed | Request at booking or at the front desk on arrival |
| Housekeeping schedule | Confirm daily or reduced service during your stay |
Practical tips for families traveling with kids
Bring the ID and card that match the name on the reservation if the primary guest is age 21 or older; without matching ID the hotel may not complete registration.
If you need connecting rooms, a crib, or early check-in for young children, request these at booking and again at the front desk. Early check-in and late check-out may incur fees and are subject to availability.
- Confirm room occupancy and bed setup before arrival to ensure it fits your family
- Ask about package delivery rules if you expect shipments (some rooms get first two packages complimentary per one listing)
- No pool — plan alternate activities; the hotel is within walking distance of Times Square, Broadway and other family attractions
| Need | Action |
|---|---|
| Late arrival | Contact hotel in advance if arriving after midnight |
| Parking | No on-site garage; nearby parking available (details on hotel's FAQ) |
| Breakfast | Complimentary breakfast hours are posted in The Placery |


